IndiSoft partners with FormFree to streamline the delivery of housing counseling services to underserved consumers

IndiSoft’s integration with Passport enables consumers to electronically share direct-source financial data with housing counselors for faster service and more successful outcomes

FormFree today announced that developer of collaborative solutions for the housing finance industry, IndiSoft, is leveraging FormFree’s Passport® to enable HUD-approved housing counseling agencies (HCAs) to provide more effective and expeditious consumer counseling.

IndiSoft’s National Housing Advocacy Platform (NHAP) seamlessly connects thousands of HUD-certified housing counselors with mortgage lenders, servicers and investors. Passport is an app that enables consumers to electronically share their Financial DNA — which is made up of direct-source identity, asset, income, employment, public records, credit and rent payment data — with financial professionals. Integrating Passport with IndiSoft’s HUD-certified client management system, RxOffice CMS, enables housing counselors to advise consumers more efficiently and increase the number of successful consumer outcomes.

HCAs provide an array of counseling services, including pre-purchase, foreclosure prevention and reverse mortgage counseling, and are playing an increasingly vital role in expanding affordable homeownership among low-to-moderate income borrowers and borrowers of color. The HUD Office of Housing Counseling reports that since 2012, it has supported 12.2 million households who sought housing counseling assistance through a HUD-approved HCA.

“Streamlining how HCAs collaborate with consumers and key stakeholders enables HCAs to provide better quality service and increase successful homeownership outcomes for those who need it most,” said FormFree Founder and CEO Brent Chandler. “It is with great pride that FormFree partners with IndiSoft to bring innovation to such an important sector of the housing ecosystem.”

“As the entire mortgage lending and financial counseling sectors collaborate to close the wealth and homeownership gaps in the United States, we are committed to working with partners like FormFree who share these objectives and deliver products and services that enable their fulfillment,” said Hans Rusli, CEO of IndiSoft LLC.

“FormFree is proud to partner with IndiSoft to empower HUD-approved housing counseling agencies with cutting-edge technology that streamlines the consumer counseling process,” said FormFree President Eric Lapin. “By integrating our innovative Passport app with IndiSoft’s National Housing Advocacy Platform, we are enabling housing counselors to better support sustainable homeownership.”

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