Credentials should be entered exactly as they would be when you log in to your online banking system. You are logging into your online banking system; you’re just doing it through Passport. Passport does not see or save your bank credentials.
Are my bank credentials case sensitive?
Related FAQs
Why does Passport need my financial and personal information?
Why are you asking me for my online banking credentials?
My Medallion (loan request) is taken longer than expected.
What do I do if something is wrong with my credit score or information on my credit report?
What if my bank isn’t listed?
What if my financial information from my bank appears to be incorrect?
My bank credentials are taking too long to verify